Urgent leak in? Call 1-855-STORMFIX
Your insurance company sent you a check and it's not even close to what the repairs actually cost in Martins Additions. You're not imagining it. Underpaid claims are one of the most common problems homeowners face after a storm
Most policies in Maryland include an appraisal clause - a formal process that brings in independent appraisers to settle the gap without going to court. Our HAAG Certified Master Level inspectors and licensed public insurance adjusters build the case with detailed estimates, photos, and certified damage reports. If your Martins Additions payout doesn't match the real scope of work, call us before you accept it
You get a written price within 3 hours of inspection. It does not change when the job is done.
Every job is backed by our lifetime leak warranty. If it leaks, we come back. Period.
FEATHERFALL is bonded through Directorii for $250,000. The strongest contractor protection available.
Every material below is one we stock, install, and warranty. Not a catalog. Real options for your roof.
Architectural Shingles
Most popular. Dimensional look with 30-year warranty
Designer Shingles
Premium profiles that mimic slate and cedar shake
Impact-Resistant (Class 4)
Built for hail zones. May lower your insurance premium
Standing Seam Metal
50-year lifespan. Wind rated to 140 mph
Stone-Coated Steel
Looks like shingles, performs like metal
Flat Roof Systems
TPO and modified bitumen for low-slope roofs
A roof is not just shingles. It is a system. Deck, ice and water shield, synthetic underlayment, drip edge, starter strip, field shingles, ridge cap, and ventilation. Skip any layer and the whole thing fails early.
We install every layer to manufacturer spec. That is how you get a full warranty, not a partial one.
6 steps from tear-off to cleanup. Every job follows this process.
Tear-Off: Every layer comes off down to the deck
Deck Inspection: We check every board for rot and damage
Underlayment: Ice and water shield goes on before shingles
Install: New shingles go on row by row, hand-nailed
Finished: Clean lines, no mess, ready for final walkthrough
Cleanup: Magnetic sweep, debris hauled, yard inspection
Sits in the transition zone between the Piedmont and Coastal Plain. Severe thunderstorms and occasional hail from late spring through early fall. Winter ice storms can damage roofing and gutters. Wind events from nor'easters hit the eastern parts hardest.
Martin's Additions is a tiny municipality within the Chevy Chase area with colonial and Cape Cod homes from the 1930s and 1940s. The village has its own government and maintains a quiet residential character. Properties sit on generous lots with mature trees. Original construction details including slate roofs are common.
Most homes in Martins Additions were built around 1940. At that age, many original exterior systems are approaching the end of their service life.
FEATHERFALL serves all neighborhoods in Martins Additions including Martin's Additions.
"Will they respect my time?"
On-Time Start™
If we miss our start date, you get $250 + $50/day (excluding weather delays)
"Worthless warranty later?"
$250,000 Guarantee
If we fold or materials fail, you’re covered. Backed by someone else
"Will they clean up?"
No Nail Left Behind™
Find a nail we said we’re done with clean-up? We pay you $500
"Will this be a nightmare?"
No-Surprise Pricing™
The price we quote is the price you pay. No surprises, no mystery
"What if it leaks later?"
No-Leak for Life™
Your replacement is covered for life. If it leaks, we’ll fix it
"Will I get ghosted?"
Never Left Wondering™
Price within 3 hours. Updates every step of the job. Never in the dark
"The entire process, including the wrap-up with the insurance company, was awesome!"
See full review ➔"The entire roof replacement was easy from the time they arrived until the end of completion"
See full review ➔
Better answers than a Magic 8 Ball
The appraisal process starts when you or your insurance company invokes the appraisal clause in your policy. Each side hires their own appraiser. The two appraisers try to agree on the amount of the loss. If they cannot agree, they pick a neutral umpire who makes the final decision. The umpire's ruling is usually binding.
Umpires are typically chosen by the two appraisers, not by you directly. If the appraisers cannot agree on an umpire, most policies allow either side to ask a court to appoint one. Look for umpires with experience in property damage and construction costs in Martins Additions.
The appraisal clause is a section in your policy that gives you a way to dispute how much money the insurance company offers. It is not about whether damage exists. It is only about the dollar amount. Most standard homeowners policies include this clause, but the exact wording varies.
Use the appraisal clause when you and your insurance company agree that damage exists but cannot agree on the cost to fix it. If the gap between your contractor's estimate and the insurance payout is large and supplements have not closed it, appraisal may be your best option. FEATHERFALL's licensed public adjusters can help you review your policy language and decide if appraisal makes sense for your situation.
Appraisal is specifically about the dollar amount of the loss and usually results in a binding decision. Mediation is a broader negotiation where a neutral mediator helps both sides reach an agreement, but neither side is forced to accept. Appraisal is typically faster and more focused on the numbers.
You pay for your own appraiser and split the cost of the umpire with the insurance company. Appraiser fees vary but often run a few hundred to a few thousand dollars depending on the size of the claim. If the insurance company is significantly underpaying your claim, the cost of appraisal is usually worth it.
If your policy includes an appraisal clause, the insurance company is generally required to participate. However, some insurers will argue that the dispute is about coverage (what is covered) rather than amount (how much), and they may push back. Check your policy language carefully or have a licensed public adjuster review it for you.
The appraisal award is usually binding, which means you have to accept the umpire's decision on the dollar amount. This is why it is important to have a strong, well-documented case before going into appraisal. A thorough inspection report with detailed measurements and photos gives your appraiser the best chance of reaching a fair number.
We don't do scripts or runarounds. Ask us anything and get a straight answer from a real person
Get My No-Surprise Price™ ➔Or call (301) 798-7476