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FL / MD / MO / VA ➔ "You're Under Our Wing"™

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Expert Roofing & Siding
In
With Zero Surprises

Roofing & Siding
In
With Zero Surprises

Smiling homeowner holding a Featherfall Restoration yard sign in front of a brick house with dormer windows and black shutters after a roof replacement
Roof replacement and smiles — another happy homeowner under Featherfall’s wing

Get your home’s Flight Plan + 30‑Day “No‑Surprise Price”™ within 6 hours*

Backed by our Lifetime “No‑Leak” Warranty & $250,000 3rd‑party guarantee. No sales visit. Zero pressure. Just photos, clear options, & a locked-in price

Get your homes’s Flight Plan + 30‑Day “No‑Surprise Price”™ within 6 hours*

Backed by our Lifetime “No‑Leak” Warranty & $250,000 3rd‑party guarantee. No sales visit. Zero pressure. Just photos, clear options, & a locked-in price

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    Master-level certified for damage inspections — trust the experts recognized for excellence
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    Backed by Contractor Directorii’s $250,000 guarantee — trust Featherfall Restoration to deliver with confidence
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    Proud member of the Roofing & Solar Reform Alliance — driving integrity and reform in our industry
Get My Home's Flight Plan
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 Tap ➔ We Chat ➔ Price Today ➔ Job Done Right ➔ Guaranteed

We only do 3–5 jobs a week so you get a dedicated crew, not a rush job
Urgent leak? Call 1.855.STORMFIX

Smiling homeowner holding a Featherfall Restoration yard sign in front of a brick house with dormer windows and black shutters after a roof replacement
Roof replacement and smiles — another happy homeowner under Featherfall’s wing

1,400+ Jobs

Repaired & Replaced

6 Hour or Less*

Quote Turnaround

72 Months

0% APR Options

No-Leak for Life

Workmanship Warranty

In the words of the great LeVar Burton...

“But You Don’t Have To Take Our Word For It”

🔽 PLAY 🔽

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“You know how it is…” — Real conversations. Real connections.
Smiling man standing on a lawn holding a Featherfall Restoration yard sign in front of a brick house with a recent roofing and siding replacement
Smiling homeowner holding a Featherfall Restoration sign in front of a brick walkway and entryway surrounded by greenery after her siding replacement

★★★★★

“First to respond in an emergency and extremely professional”

FEATHERFALL was the first to respond in an emergency and extremely professional. Use of zoom expedited siding repairs. Kaley and Casey were great to work with and overall it was a quality experience from start to finish. Repairs look like nothing ever happened and repaired siding and fascia plates have survived unscathed after some serious winds

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A professional headshot featuring a man in a white dress shirt and tie, smiling at the camera

Matthew Haber

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★★★★★

“The entire process, including the wrap-up with the insurance company, was awesome!”

As a person who has worked in construction for 30 years, we truly appreciate excellent customer service and stellar results and that was our experience with FEATHERFALL. The first step was securing approval from our insurance company for the repair. Once it was approved, work was scheduled in a timely manner. The entire process, including the wrap-up with the insurance company, was awesome!

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A woman smiles at the camera while holding a light blue tumbler, standing near a waterfront on a sunny day

Bonnie Pilkington

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The official Google ‘G’ logo, featuring the company’s four signature colors

★★★★★

“They left no trace of having been there other than a beautiful siding project completed”

Our project was a full house siding replacement because of hail damage. The scheduling of the work was timely. The crews did a very professional job. They left no trace of having been there other than a beautiful siding project completed. Chris followed up to confirm our satisfaction with the completed work. Price was very reasonable. I would recommend FEATHERFALL to anyone

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A woman smiles at the camera while standing near waterfront homes, wearing glasses and a black top with white trim

Kathleen Kuhn

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The official Google ‘G’ logo, featuring the company’s four signature colors

★★★★★

“The entire roof repair was easy from the time they arrived until the end of completion”

I live in the District Heights, MD area. Initially the Insurance didn’t cover my claim, and Kayla jumped right in to guide me. The entire roof replacement was easy from the time they arrived until the end of completion. The clean up was so nice and smooth. Literally only found one nail. One nail. If you need help please do yourself a favor, call FEATHERFALL

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A woman smiles brightly while standing outside her brick home, wearing a black cap and hoodie

Charlene Ross

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The official Google ‘G’ logo, featuring the company’s four signature colors

★★★★★

“Casey did his magic and I now have new siding paid by my home insurance”

My claim for siding replacement was previously denied by home insurance. When I saw Casey’s ad (w/ FEATHERFALL Restoration) on Facebook, I thought I’d give it another try. Sure enough, Casey did his magic and I now have new siding paid by my home insurance. Casey is very professional, friendly and knowledgeable. I recommend him and his company without reservations

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A woman smiles warmly at the camera while wearing a patterned black-and-white scarf

Bernadette Alaisa

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The official Google ‘G’ logo, featuring the company’s four signature colors

★★★★★

“You will save yourself an enormous amount of headache, stress, and money”

These guys did a fantastic job replacing my roof and gutters, but let me tell you where they really knocked it out the park: navigating the shenanigans insurance companies use to avoid paying for covered losses. Seriously, if you think you have storm damage that should be covered by your insurance, give FEATHERFALL Restoration a call. You will save yourself an enormous amount of headache, stress, and money.

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A vibrant planter of purple blooms set among other potted plants in a sunny garden area

David Campo

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The official Google ‘G’ logo, featuring the company’s four signature colors
Get My Home's Flight Plan
Lock My 30‑Day “No‑Surprise Price™”

 Tap ➔ We Chat ➔ Price Today ➔ Job Done Right ➔ Guaranteed

We only do 3–5 jobs a week so you get a dedicated crew, not a rush job
Urgent leak? Call 1.855.STORMFIX

See Why Homeowners Love FEATHERFALL™

Homeowner standing in a backyard, observing siding and roofing replacement on a two-story house with scaffolding

Soar Safely With Your Home's FEATHERFALL™ Flight Plan

  • Simple Options with Clear Written Pricing, Locked for 30 Days
  • Full Review by a Master-Level Haag-Certified Inspector
  • 50-100+ Photos of Your Home's Current Condition
  • Licensed Adjusters for Storm Claims Help
  • We Only Take 3-5 Jobs Per Week to Maintain Quality
  • Lifetime "No‑Leak" Warranty + $250,000 3rd‑Party Guarantee

Save Your Sanity with “Done Right Guarantees™”

Show me the money

Get It Done Now. Pay Your Way

0% interest plans*, low monthly payments*, cash (check), credit card, or insurance-funded

0% APR for 72 Months
(on approved credit)

➔  No down payment. No pressure

➔  72 equal monthly payments, with no deferred interest if paid in full within 72 months

➔ Soft check where available. Terms apply*

Low fixed payments for 240 months 

➔ No down payment 

➔ 240 fixed monthly payments at 5.99% APR (on approved credit)

➔ Fast approvals. Terms apply*

Insurance Coverage Potential

➔  Storm damage? See if your project may be insurance‑funded

➔  Licensed adjusters on staff. Free policy & claim review

Get My Home's Flight Plan
Lock My 30‑Day “No‑Surprise Price™”

 Tap ➔ We Chat ➔ Price Today ➔ Job Done Right ➔ Guaranteed

We only do 3–5 jobs a week so you get a dedicated crew, not a rush job
Urgent leak? Call 1.855.STORMFIX

* Financing provided by Service Finance Company. All credit approvals, terms, and conditions are determined by Service Finance. FEATHERFALL™ Restoration & FEATHERFALL™ Adjusting are not lenders

What the hail happened to my home..

Do You Have Storm Damage You Can’t See?

A lot of roofing & siding storm damage goes unseen until it's too late to qualify for assistance

Book a quick assessment. Licensed public insurance adjusters on staff. Free policy review & storm date confirmation

Free Policy Review + Storm Data

Know what’s covered before you decide

➔ Same‑day policy summary in plain English

➔ Storm data verification for your address

HAAG Certified Master‑Level Inspection

Top .01% damage assessment – nothing overlooked

➔ 50–100+ photo report with repair vs replace call

➔ Zoom walkthrough so you know exact next steps

Licensed Public Adjusters On Staff

Claim communications handled. Updates until carrier approval 

➔ Documentation, scope alignment, supplements, reinspections

➔ Status updates so you’re never guessing

Independent Engineering Confirmation

Independent engineers review for tough claims (when needed)

➔ Third‑party validation if carriers push back

➔ Speeds up clarity and cuts the back‑and‑forth

Claim‑Ready Packet & Fast Scheduling

Carrier‑ready proof + priority install once approved

➔ Claim‑ready packet delivered to your carrier

➔ VIP install dates once work is ready to rock

Get My Home's Flight Plan
Lock My 30‑Day “No‑Surprise Price™”

 Tap ➔ We Chat ➔ Price Today ➔ Job Done Right ➔ Guaranteed

We only do 3–5 jobs a week so you get a dedicated crew, not a rush job
Urgent leak? Call 1.855.STORMFIX

Better answers than a Magic 8 Ball

Ask Our FEATHERFALL™ FAQs

Our Done Right Guarantees™ are promises with real money behind them. Not marketing fluff — actual credits if we don’t deliver

   ➔ No-Leak for Life™ — If your roof leaks due to our work, we fix it free as long as you own the home

   ➔ No Surprise Pricing™ — The price we quote is the price you pay. Period.

   ➔ On-Time or $250 — We start in your confirmed window or you get a credit

   ➔ No Nail Left Behind™ or $500 — We magnetic sweep your entire property

   ➔ $250K Third-Party Protection — Backed by Directorii, not just our word

Most contractors promise the world and disappear. We put our money where our mouth is

Our 100% virtual assessment process means no salesperson sitting in your kitchen for 3 hours 

You send us photos, use our app, or we pull satellite measurements, depending on the scope. Most homeowners get repair estimates in under 5 minutes and replacement options within a few hours


The process:

   ➔ Book a call — takes 10 minutes to understand your situation

   ➔ Share visuals — send photos, use our app, or we pull satellite/street view

   ➔ Get pricing — repair estimates in ~5 minutes, replacement in ~3 hours

   ➔ Zoom review — we walk through options and answer questions

   ➔ You decide — no pressure, no hard sell


When we need to visit:

   ➔ Interior leaks that need troubleshooting

   ➔ Insurance claims requiring HAAG-certified inspection

   ➔ Complex damage that photos can’t capture

Heck yes. We speak plain English, not contractor code. zero fluff

If something doesn’t make sense, ask us. We’ll explain it differently until it clicks. You should never feel confused about what’s happening with your home

   ➔ No technical jargon: if it’s not clear in one sentence, we rewrite it

   ➔ No pressure tactics or scare language

   ➔ No “trust me, I’m the expert” dismissals

   ➔ Just clear information so you can make the decision

   ➔ If we ever slip into nerd-speak, call us out. We translate on the spot

Your home. Your money. Your call

Yes. If you have an active leak or storm damage creating an emergency, Call 1.855.STORMFIX and we’ll triage within 15 minutes


Emergency response:

   ➔ Call 1.855.STORMFIX — we triage in 15 minutes

   ➔ Temporary fix (tarp, board-up) dispatched within 24 hours

   ➔ Document damage for insurance before permanent repairs

   ➔ Permanent repair scheduled based on scope and materials


What counts as an emergency:

   ➔ Active water coming into your home

   ➔ Storm damage creating a safety risk

   ➔ Structural damage from fallen trees or debris


Why Call Now

   ➔ Active leaks get worse fast. Early tarp = lower damage, lower cost, fewer headaches

Call Now For Help
1-855-STORMFIXCall Now For Help
1-855-STORMFIX

Short answer: Estimates are free. Inspections are different

   ➔ Free estimates: If you just need pricing, we can scope from your photos and get you a number fast (usually same day)

   ➔ Pro inspections: This is a real assessment. Not “gas-station-sushi” free. HAAG-certified Master Level inspectors review, document, and give you a clear plan


What you get with a pro inspection:

   ➔ 50–100+ photos with notes, measurements, and moisture checks (when needed)

   ➔ Repair vs. replace recommendations with priority list

   ➔ Zoom walkthrough so you know exactly what’s going on

   ➔ A written report you can use to make decisions


Why we don’t do “free inspections”

  • “Free inspection” often means “hard upsell incoming” We’d rather give you a legit, unbiased report you can trust


What happens next

Tap any green button  ➔ We Chat ➔ Price Today ➔ Job Done Right ➔ Guaranteed

We only do 3–5 jobs a week so you get a dedicated crew, not a rush job

Clear scope before work, no pressure, and photo proof on completion

Less than you’d think

Most roof replacements take one day. Siding takes about two days once materials arrive. You don’t need to be home — we communicate arrival times, send updates, and photo proof when we’re done


What to expect:

   ➔ Morning text with crew arrival time

   ➔ Some noise during tear-off and install (plan to be out if it bothers you)

   ➔ Full cleanup including magnet sweep for nails

   ➔ Photo documentation sent when complete

   ➔ Your driveway and yard left clean

We respect your home and your time. In and out, done right. Guaranteed

Your Flight Plan™ is more than an inspection — it’s a multi-year roadmap for your home’s exterior.

We assess everything, prioritize what needs attention now versus what can wait, and build a game plan so you’re prepared for future maintenance, renovations, and potential storm losses.


What’s included:

   ➔ Full roof, siding, window, door, and gutter inspection

   ➔ Attic, insulation, and ventilation assessment (if you want us inside)

   ➔ Written report: Need to do now / Nice to have / Good to go

   ➔ Prioritized options with clear pricing

   ➔ Video clips documenting the inspection

   ➔ Zoom walkthrough to review findings and answer questions


Optional add-ons:

   ➔ Roof Certification — may help secure better insurance premiums or satisfy carrier requirements

   ➔ FREE Policy Review — one of our licensed adjusters reviews your coverage, exclusions, and deductibles

No — most homeowners aren’t home during installation

We communicate arrival times, send updates throughout the day, and provide photo documentation when we’re done. We do recommend emergency access in case we run into something unexpected


Why emergency access helps:

   ➔ Some plumbing and electrical isn’t installed to code (too close to walls, no nail guards)

   ➔ If we hit something unexpected, we need a way to alert you

   ➔ Prevents surprises like leaks or power issues after we leave


What to expect:

   ➔ Morning text with crew arrival time

   ➔ Updates if anything notable happens

   ➔ Photo proof sent when we’re done

   ➔ Full cleanup including magnet sweep

Yes. We’re familiar with HOA requirements and can help you navigate approvals for material selections, colors, and contractor documentation


What we typically provide:

   ➔ Material specifications and color samples

   ➔ Contractor license and insurance certificates

   ➔ Project scope documentation

   ➔ Before/after photos if required

Let us know your HOA requirements upfront and we’ll handle it

Most roofs last 20-30 years — most siding lasts 20-40 years depending on material and maintenance

But age alone doesn’t mean you need to replace — condition matters more


Signs it’s time:

   ➔ Multiple leaks or recurring repairs

   ➔ Visible sagging, warping, or rot

   ➔ Storm damage that’s beyond repair

   ➔ Energy bills climbing for no clear reason

   ➔ Granules filling your gutters (roofing)

   ➔ Chalking, cracking, or peeling (siding)


Not sure? Get a Flight Plan™ — we’ll tell you what needs attention now and what can wait

It depends on the damage — sometimes a repair makes sense, sometimes it’s just throwing money away


Repair usually works when:

   ➔ Damage is isolated to a small area

   ➔ Materials are still available and can be matched

   ➔ Underlying structure is solid

   ➔ Repair cost is less than 30% of replacement


Replacement makes sense when:

   ➔ Damage is widespread

   ➔ Materials are discontinued or can’t be matched (common with aluminum siding)

   ➔ Multiple repairs have already been done

   ➔ Insurance is covering most of the cost anyway

We’ll give you honest advice — we’d rather do the right repair than sell you a replacement you don’t need

Roof replacement: $12,000 – $45,000+ depending on size, materials, and complexity

Siding replacement: $15,000 – $60,000+ depending on material and home size

Most homeowners in the DMV pay $15,000 – $35,000 for a standard roof replacement


What affects price:

   ➔ Size — measured in “squares” (100 sq ft each)

   ➔ Materials — basic vs architectural vs designer vs metal

   ➔ Pitch & complexity — steep roofs and cut-up designs cost more

   ➔ Access — tight driveways or multi-story homes add labor

   ➔ Code upgrades — ventilation, underlayment, or flashing requirements


Why we don’t give instant online quotes: Every home is different — cookie-cutter pricing leads to surprise change orders

Yes — if your roof is over 10 years old or has any existing damage

Removing panels to replace a roof later costs $3,000 – $5,000 extra and may void warranties


Replace first when:

   ➔ Roof is over 10 years old

   ➔ Any existing damage or leaks

   ➔ Less than 15 years of expected life remaining


Go solar on existing roof when:

   ➔ Roof is under 5 years old

   ➔ No existing damage

   ➔ At least 15-20 years of life remaining


Pro tip: If you’re already replacing your roof, consider solar shingles — fewer penetrations and a cleaner look than rack-mounted panels

Solar panels mount on top of your existing roof — solar shingles replace your roofing material entirely


Solar panels:

   ➔ Mount on existing or new roof

   ➔ Higher efficiency per square foot

   ➔ Lower cost per watt

   ➔ More visible from the street

   ➔ Require roof penetrations for mounting


Solar shingles:

   ➔ Replace your roof — roofing and solar in one

   ➔ Cleaner, more integrated look

   ➔ Fewer penetrations

   ➔ Best when you’re already replacing your roof

   ➔ Higher upfront cost

We install CertainTeed solar products — both panels and shingles

Yes — our VIP Care Plan keeps your roof and siding in top shape and gives you priority service


What’s included:

   ➔ Annual inspection with written report

   ➔ Priority scheduling — jump the queue when you need work done

   ➔ Discounts on repairs and materials

   ➔ Storm damage check after major weather events

   ➔ Documentation for insurance purposes

Most problems are easier and cheaper to fix when caught early — the Care Plan helps you stay ahead of issuesYes—tune‑ups catch small issues before they become expensive ones

Roof seals/flashings, siding caulk/fasteners, and solar cleanings keep everything performing and extend life

   ➔ Longer system life, fewer surprises, more peace of mind

Roof replacement: 1 day for most homes — larger or complex roofs may take 2 days

Siding replacement: 2 days once materials arrive


Lead time after contract:

   ➔ Roofing: ~2 weeks if materials in stock

   ➔ Siding: ~2 weeks if materials in stock; add 2-6 weeks for custom orders

   ➔ VIP Care Plan members get priority scheduling


What affects timeline:

   ➔ Size and complexity

   ➔ Weather — we don’t install in rain or dangerous conditions

   ➔ Season — winter jobs take longer due to shorter daylight

We serve Maryland, Northern Virginia, Central Florida, and the St. Louis Missouri metro area


Maryland: Montgomery County, Prince George’s County, Howard County, and surrounding areas

Virginia: Fairfax County, Loudoun County, Prince William County, and surrounding areas

Florida: Orange County and Central Florida region

Missouri: St. Louis County and surrounding metro

Not sure if we cover your area? Just ask — we’ll give you a straight answer

Most projects begin within 2 weeks of contract signing if materials are in stock


Typical lead times:

   ➔ Emergency leak/tarp: 24 hours

   ➔ Roof replacement: ~2 weeks

   ➔ Siding replacement: ~2 weeks (in stock) or 4-8 weeks (custom order)


Our priority order:

   ➔ Active leaks and emergencies

   ➔ VIP Care Plan members

   ➔ Everyone else

We limit installations to 3-5 jobs per week to maintain quality — we’ll give you an honest timeline based on where you fall in the queue

Most storm damage isn’t visible from the ground — you usually need a trained eye up close to find it


Signs to look for:

   ➔ Dents on gutters, downspouts, or AC units

   ➔ Granules in gutters or at the bottom of downspouts

   ➔ Cracked, missing, or lifted shingles

   ➔ Dents or dings on siding (especially aluminum)

   ➔ Damage to window screens, patio furniture, or cars


What most people miss:

   ➔ Shingle bruising — soft spots that require touching to feel

   ➔ Metal damage only visible at certain angles

   ➔ Damage on back or side elevations

 

A HAAG-certified inspection finds damage that homeowners and regular contractors miss

Usually yes — most policies cover damage from storms, hail, wind, fire, lightning, and fallen trees

They typically do NOT cover normal wear and tear, aging, or neglect


Usually covered:

   ➔ Hail damage

   ➔ Wind damage

   ➔ Fallen trees or debris

   ➔ Fire or lightning strikes


Usually NOT covered:

   ➔ Normal wear and tear

   ➔ Age-related deterioration

   ➔ Neglected maintenance

   ➔ Pre-existing damage


The fine print matters: Some policies have endorsements that limit coverage — our licensed adjusters can review your policy for free

This information is provided by the LICENSED public adjusters on staff at FEATHERFALL™ Adjusting

Generally no — a single weather-related claim typically doesn’t increase premiums significantly

Insurance companies expect weather claims — that’s what the coverage is for


What CAN raise your rates:

   ➔ Multiple claims in a short period

   ➔ Claims for non-weather damage (theft, liability)

   ➔ Living in an area with frequent severe weather (affects everyone)


The real risk of NOT filing:

   ➔ Unfixed damage gets worse

   ➔ Secondary damage may not be covered later

   ➔ You miss your filing deadline and lose coverage entirely

   ➔ You pay out of pocket for something insurance would have covered


This information is provided by the LICENSED public adjusters on staff at FEATHERFALL™ Adjusting

It depends on your policy type — age alone doesn’t disqualify you


Policy types matter:

   ➔ RCV (Replacement Cost) — pays to replace with new materials regardless of age

   ➔ ACV (Actual Cash Value) — deducts depreciation; older roof = smaller check


What carriers actually look at:

   ➔ Cause of damage (storm vs wear/tear)

   ➔ Policy language and exclusions

   ➔ Roof condition before the storm

   ➔ Documentation of the damage


The truth: A 20-year-old roof with legitimate storm damage is still covered under most RCV policies — the insurance company doesn’t get to deny just because your roof is old


This information is provided by the LICENSED public adjusters on staff at FEATHERFALL™ Adjusting

As soon as you suspect damage — but HOW you file matters as much as WHEN

Most policies require you to report within 180 days to 12 months depending on state and policy


Why timing matters:

   ➔ Evidence degrades over time

   ➔ Carriers question delays (“why didn’t you report sooner?”)

   ➔ Miss the deadline and you get nothing


Why HOW you file matters more:

   ➔ What you say on the initial call is recorded and used later

   ➔ What you include (or don’t) affects approval

   ➔ Mistakes made early are hard to undo

You only get one chance to make a first impression with your carrier — consider getting guidance before you file

This information is provided by the LICENSED public adjusters on staff at FEATHERFALL™ Adjusting

A denial isn’t necessarily the end — claims get denied for many reasons, some legitimate, some not

Insurance adjusters miss damage — a fresh set of trained eyes often finds what they missed


Common denial reasons:

   ➔ Damage blamed on wear/tear instead of storm

   ➔ Insufficient documentation

   ➔ Filing after deadline

   ➔ Policy exclusions

   ➔ Adjuster simply missed damage


What we can do:

   ➔ Second-look inspection by HAAG Master-Level certified inspector

   ➔ Review denial letter and policy language

   ➔ Document damage the carrier’s adjuster missed

   ➔ Help you understand next steps (reinspection, supplement, appeal)


Remember: Their adjuster works for them, not you

This information is provided by the LICENSED public adjusters on staff at FEATHERFALL™ Adjusting

A public adjuster is a licensed insurance professional who works for YOU — not the insurance company


The difference:

   ➔ Carrier’s adjuster — employed by insurance company, paid to minimize payouts

   ➔ Public adjuster — licensed by the state, works exclusively for homeowners

   ➔ Independent adjuster — hired by carriers on contract, still works for them


What a public adjuster does:

   ➔ Reviews your policy to identify coverage

   ➔ Documents and values your damage

   ➔ Communicates with the insurance company on your behalf

   ➔ Negotiates for fair settlement


The FEATHERFALL™ advantage: We have LICENSED public adjusters on staff who provide FREE guidance — whether or not you use us for repairs

Report damage → get inspected → receive estimate → accept or dispute


Basic steps:

   ➔ Report the damage to your carrier (or get guidance first)

   ➔ Carrier assigns adjuster who schedules inspection

   ➔ Adjuster inspects and writes estimate

   ➔ You receive decision — approved, partially approved, or denied

   ➔ If approved: Payment issued (minus deductible)

   ➔ If disputed: Reinspection, supplement, or appeal


Where claims get stuck:

   ➔ Adjuster misses or undervalues damage

   ➔ Carrier blames “wear and tear”

   ➔ Documentation gaps

FEATHERFALL™ Restoration handles contractor work — FEATHERFALL™ Adjusting handles claim guidance, supplements, and reinspections

You’re not stuck on hold alone


This information is provided by the LICENSED public adjusters on staff at FEATHERFALL™ Adjusting

Manufacturer warranties on materials plus our own FEATHERFALL™ No-Leak Lifetime Warranty on workmanship


What’s covered:

   ➔ Manufacturer warranty — Limited lifetime on most shingles (varies by product)

   ➔ FEATHERFALL™ workmanship warranty — Lifetime no-leak protection

   ➔ Minor damage coverage — Wind damage or fallen tree limbs under typical deductible

   ➔ $250K third-party guarantee — Directorii backs your project

Our warranty goes further than industry standard — if your roof leaks due to our installation, we fix it at no cost for as long as you own your home

Most contractors talk about themselves — we designed everything around your experience

   ➔ Virtual-first — No 3-hour kitchen table sales pitch

   ➔ Same-day pricing — Most quotes in hours, not days

   ➔ LICENSED adjusters on staff — Real claim guidance, not “we work with insurance”

   ➔ HAAG Master Level inspectors — Top 0.01% damage assessment

   ➔ Done Right Guarantees™ — On-time or $250, no nails or $500

   ➔ $250K third-party protection — Backed by Directorii

   ➔ 3-5 jobs/week — Quality focus, not volume chasing


The real difference: We answer the phone 10 years from now

The Roofing & Solar Reform Alliance (RSRA) is an industry organization committed to higher standards for training, documentation, and ethics

Members can be removed for failing to uphold the pledge — real accountability, not just promises


What RSRA membership means:

   ➔ Commitment to transparency and honest communication

   ➔ No high-pressure sales tactics

   ➔ Proper documentation and ethical practices

   ➔ Accountability to peer standards

 

You get a contractor held to higher standards — with proof and accountability

HAAG certification is the gold standard for forensic roof and exterior inspection

HAAG-certified inspectors are trained to find damage others miss — and tell the difference between storm damage and normal wear

Our inspectors hold HAAG Master Level certification — the highest tier available


What HAAG training covers:

   ➔ Identifying hail, wind, and impact damage

   ➔ Distinguishing storm damage from wear/tear and defects

   ➔ Proper documentation for insurance claims

   ➔ Testing methods carriers recognize


Why it matters:

   ➔ Carriers respect HAAG certification

   ➔ Better documentation = fewer disputes

   ➔ Damage other contractors miss gets found

Your inspection is done by HAAG Master Level inspectors — the top 0.01%

Yes — fully licensed, insured, and bonded in every state we serve


Our credentials:

   ➔ Licensed contractor in MD, VA, FL, MO

   ➔ Owens Corning Preferred Contractor

   ➔ CertainTeed Silver Star certified

   ➔ GAF certified

   ➔ HAAG Master Level inspectors

   ➔ LICENSED public adjusters on staff

   ➔ BBB Accredited with A+ rating


Why this matters: If an unlicensed or uninsured contractor damages your property or a worker gets hurt, YOU could be liable

Focus on WHO you trust, not just the price

The cheapest quote is worthless if the contractor ghosts you, cuts corners, or disappears when problems arise


Questions that matter:

   ➔ Are they licensed in your state? (verify it)

   ➔ Do they carry proper insurance and workers comp?

   ➔ Are they manufacturer-certified?

   ➔ Do they have real reviews from real people?

   ➔ Will they provide a detailed written scope?


Red flags:

   ➔ High-pressure tactics or “today only” pricing

   ➔ Demands large deposit upfront

   ➔ No written contract or vague scope

   ➔ Only accepts cash


Trust your gut — if something feels off, it probably is

We price jobs with proper margins because we plan to be here in 10 years


The warranty truth most contractors won’t tell you:

   ➔ The “lifetime warranty” they advertise is just the basic manufacturer warranty

   ➔ Basic warranties cover defects only — NOT installation errors

   ➔ Installation errors cause over 80% of leaks

   ➔ 80% of contractors fail within 2 years — by year 5, 96% are gone

   ➔ If your contractor closes, you have ZERO protection


What you’re paying for with us:

   ➔ Manufacturer-certified installation that keeps warranties valid

   ➔ 100-300+ photo documentation

   ➔ Licensed, insured crews — not randoms

   ➔ A company priced to survive and grow

The job costs what it costs for the company you trust — pick the contractor first, then evaluate the price

Yes — we offer 0% APR financing for up to 72 months, plus low fixed-rate options up to 240 months


Payment options:

   ➔ 0% APR financing — 12 to 72 months, no interest if paid in full (OAC)

   ➔ Low fixed payments — up to 240 months at competitive rates

   ➔ Insurance-funded — storm damage may be covered; you pay deductible only

   ➔ Check or credit card — for those who prefer to pay outright


Details:

   ➔ Minimum project size: $1,000

   ➔ Approval: Usually instant

It Can. Depending on the Lender*

We have options that are only a soft pull initially — which doesn’t affect your credit score

If you decide to accept financing terms, there’s a hard inquiry at that point — but just checking your options? No impact

   ➔ Pre-qualification: Soft pull (no credit impact)

   ➔ Accepting terms: Hard pull (normal for any financing)

   ➔ Approval: Usually instant

*Some lenders only offer hard pulls, but terms tend to be better if approved

If your insurance denies coverage or pays less than expected, you have options


When insurance doesn’t pay:

   ➔ Review denial letter for the reason

   ➔ Second-look inspection may find missed damage

   ➔ Policy review may reveal coverage they overlooked

   ➔ Financing available if you need to proceed anyway (0% for up to 72 months)


Our track record:

If we did the inspection and documentation, our approval rate is in the high 90s%

If you filed without us and got denied, our LICENSED adjusters can review whether there’s a path forward


This information is provided by the LICENSED public adjusters on staff at FEATHERFALL™ Adjusting

No — material prices don’t go down, they go up consistently

We’ve had price increases every 2-3 months for the last three years

The cost of aluminum fascia alone has DOUBLED — that’s not 10% inflation, that’s 100%+ in three years


The math:

   ➔ Yesterday was the best time to replace

   ➔ Today is the next best option (financing helps)

   ➔ Tomorrow? Almost certainly more expensive


When waiting is risky:

   ➔ Storm damage with insurance deadline approaching

   ➔ Active leak or water intrusion

   ➔ Damage that will worsen with next storm

Carriers don’t pay for damage that “should have been reported sooner” — don’t let a deadline you didn’t know about cost you coverage

"What if I can't find my question?"

Give us a call or book a virtual chat now to satisfy your over-achieving curiosity

Get My Home's Flight Plan
Lock My 30‑Day “No‑Surprise Price™”

 Tap ➔ We Chat ➔ Price Today ➔ Job Done Right ➔ Guaranteed

We only do 3–5 jobs a week so you get a dedicated crew, not a rush job
Urgent leak? Call 1.855.STORMFIX

Diamond-shaped badge with the text ‘FEATHERFALL Under Our Wing Lifetime Guarantee’ in silver and gold with a purple banner
FEATHERFALL’s Under Our Wing™ Lifetime Guarantee badge, symbolizing our highest level of lasting protection

"Tap Me For More"

The Home You Want With an Unmatched Guarantee

When you choose FEATHERFALL™ to protect your home’s exterior, you get a LIFETIME Guarantee that’s as tough to crack as diamond

➔ If our windows break, shingles leak or siding gets damaged, we’ll fix it

    • Fine Print (the details, still human)

    Never Left Wondering™ Pledge — Full Terms

    The Never Left Wondering™ Pledge defines FEATHERFALL™ Restoration’s communication and update standards for all projects.
    This applies to retail projects and insurance-claim projects with the special conditions listed below.

    • Same-day virtual appointments
      FEATHERFALL™ offers same-day virtual appointments when capacity and daylight conditions permit.
      Virtual appointments may require customer-supplied photos or video.
      Some inspections cannot be performed virtually and may require onsite scheduling.
    • Haag-certified inspectors
      All damage assessments are performed by Haag-certified or Haag Master–level inspectors when available.
      Their findings help determine repair needs, project scope, and insurance documentation.
    • Licensed adjuster review
      For insurance claims, a licensed public insurance adjuster may review photos, policy language, denials,
      estimates, supplements, and coverage questions to help the homeowner understand their policy.
      This is not legal advice, and all claim decisions remain with the insurer.
    • Major-milestone updates
      FEATHERFALL™ provides updates at all major project milestones, including:
      inspection completion, supplement submission, adjuster meetings, claim approval or denial,
      material order confirmation, material delivery, build scheduling, job start, job progress, and job completion.
    • Mandatory 14-day check-ins
      If no milestone has changed for 14 consecutive days, FEATHERFALL™ sends a proactive status update
      confirming the current stage and next expected event.
      This applies to both retail projects and insurance claims.
    • On-demand updates
      Homeowners may request additional updates at any time.
      FEATHERFALL™ responds within 24 business hours with the most current information available.
    • Missed-update credits
      If FEATHERFALL™ fails to provide a required milestone update or 14-day check-in,
      the homeowner may request a credit.
      Approved claims receive a $50 credit per missed update, capped at $150 total per project.
      FEATHERFALL™ also re-establishes communication and resolves the issue.
    • Credit application rules
      For retail projects, credits apply directly to the homeowner’s invoice or future service.
      For insurance-claim projects, credits may only be applied to future non-insurance services
      due to regulatory restrictions. Credits cannot be applied toward deductibles, insurance-covered work,
      supplements, or claim-related balances.
    • Business hours and response timing
      All communication timelines apply during normal business hours (Monday through Saturday).
      Messages received after hours, on Sundays, or on federal holidays will be addressed on the next business day.
    • Homeowner responsibilities
      Homeowners must provide accurate contact information, respond to update requests,
      maintain safe access for inspections, and provide claim documents when applicable.
      Delays caused by homeowner inaction, lack of access, or unavailable documentation
      do not qualify for missed-update credits.
    • Scope of this pledge
      The Never Left Wondering™ Pledge governs communication and update procedures.
      It does not guarantee claim outcomes, approval timelines, insurer payments, construction timelines,
      material availability, or weather-related scheduling.

    FEATHERFALL™ Restoration may revise this pledge to improve clarity or service standards.
    Updates will not affect projects already under contract.
    This pledge provides specific assurances regarding communication practices
    and may interact with other rights provided under state law.

    • Fine Print (the details, still human)

    No-Surprise Pricing™ Pledge — Full Terms

    All pricing and scope guarantees under the No-Surprise Pricing™ Pledge are provided by FEATHERFALL™ Restoration.
    This pledge applies only to FEATHERFALL™-installed work and only to the written scope shown on your signed proposal.
    All approvals and changes must be documented in writing.

    • What’s included in your quoted price
      Labor, materials, standard flashing and ventilation components, debris removal, and jobsite cleanup
      as described in your written proposal and selected package.
      Package-specific allowances for decking, fascia, soffit, or trim are included up to the quantities listed in your package.
    • Decking, fascia, soffit, and trim allowances
      Each package includes a certain number of sheets or pieces of decking, fascia, soffit, and trim.
      These allowances are built into your quoted price.
      Any additional sheets or pieces required beyond that allowance are excluded from the base price
      and billed at a discounted rate per sheet or piece, with written approval.
    • Hidden or concealed conditions
      Conditions that could not reasonably be seen during a standard, non-destructive inspection
      (such as hidden rot, damaged framing, concealed sheathing failures, vermin damage, mold,
      asbestos-backed materials, or lead-based paint remediation)
      are not included in your initial price.
      If discovered, FEATHERFALL™ will pause work when safe, document with photos or video,
      and provide a fixed-price written change order for homeowner approval before proceeding.
    • If we should have reasonably found it
      If damage or conditions should have been reasonably identified during a normal visual inspection
      with safe access (without opening walls, removing finishes, or cutting into structures),
      FEATHERFALL™ will correct that specific issue at our cost and will not charge you extra for that portion.
      This determination is made using standard industry practices and supervisor-level review.
    • If it was impossible to see before work began
      Truly concealed or inaccessible issues (inside wall cavities, behind intact siding, beneath decking,
      inside soffits, or within structural framing) are treated as hidden conditions and excluded from the base price.
      Homeowners receive documentation and a fixed quote, and must approve in writing before additional work is performed.
    • Chimneys, skylights, and solar
      Chimney masonry defects, brick deterioration, and structural chimney repairs are excluded from the base price.
      Skylight flashing is included when the existing skylight and a compatible flashing kit are present.
      Full skylight replacement is included only when FEATHERFALL™ inspected the skylight onsite
      and a compatible flashing kit is discontinued or unavailable.
      Solar panel detach/reset is excluded unless specifically listed and priced in the proposal after an onsite visit.
    • HVAC, mechanical, and other trades
      Roofing-related flashing and boot corrections are included when components are suitable for reinstall.
      HVAC repairs, ductwork, mechanical adjustments, and non-roof mechanical systems are excluded and may
      require licensed trades outside the scope of this pledge.
    • Property protection and site conditions
      FEATHERFALL™ takes reasonable care to protect landscaping and exterior features.
      However, delicate plants, existing sprinkler systems, pre-existing fence/gate issues, and cosmetic damage to
      decks, railings, outdoor furniture, or décor are excluded from No-Surprise Pricing™ coverage.
      Homeowners are responsible for moving personal items from work areas when requested.
    • Insurance claim-related items
      Deductibles, changes in premiums, carrier-mandated scope reductions or expansions,
      carrier-required material substitutions, and other insurance company decisions are excluded from
      No-Surprise Pricing™.
      FEATHERFALL™ is not responsible for insurer payment decisions, limitations, or policy changes.
    • Customer-requested changes and upgrades
      Any homeowner-initiated change in scope, upgraded material selection, added work area,
      or additional feature not listed in the original proposal will be priced separately and requires
      written approval prior to work.
      These items are outside the original No-Surprise Pricing™ scope.
    • Approvals and communication
      All change orders, additions, and approvals must be in writing (electronic signatures accepted).
      Pricing discussions and approvals are handled during normal business hours (Monday through Saturday).
      Requests received after hours, on Sundays, or on holidays will be processed at the start of the next business day.
    • Scope of this pledge
      No-Surprise Pricing™ governs how pricing and changes are handled for FEATHERFALL™ Restoration projects.
      It does not create coverage for acts of God, structural failures, code upgrades, manufacturer defects,
      or other items addressed separately under guarantees, warranties, or insurance policies.

    FEATHERFALL™ Restoration may update No-Surprise Pricing™ terms as needed to maintain clarity and fairness.
    Changes will not affect projects already under contract.
    This pledge gives you specific protections around pricing and approvals and may interact with other rights you have under state law.

    • Fine Print (the details, still human)

    Under Our Wing™ Lifetime Guarantee — Full Terms

    All workmanship and installation guarantees are provided by FEATHERFALL™ Restoration
    These warranties apply to FEATHERFALL™-installed roofing siding gutters windows and doors
    They cover workmanship fit and installation integrity
    Manufacturer warranties apply separately for materials
    We help you process those when needed

    • Silver Shield™ Standard — 3-Year Coverage
      Three years from completion
      If a FEATHERFALL™ installation fails under normal use due to our work
      we repair or replace at no charge
      Repairs do not restart the 3-year clock
    • Golden Nest™ Next-Level — Lifetime for Original Owner
      While you own the home
      if a FEATHERFALL™ install fails under normal residential use
      we make it right at no cost
      If the exact product is discontinued
      we use a comparable substitute
      Coverage ends at sale or transfer
    • Platinum Wing™ Premium — Lifetime + One Transfer
      Lifetime for you and one subsequent owner
      Request transfer in writing within 90 days of closing
      We may inspect before confirming transfer
      After 90 days a transfer fee up to 10% of original contract may apply
    • What’s covered
      Our installation workmanship
      flashing and sealing at transitions
      trim fasteners underlayment and components we installed
      If it fails under normal use
      we fix or replace
    • What’s not covered
      Storm hail wind lightning impact fire flooding
      abnormal settlement hidden structural issues
      neglect improper maintenance inadequate ventilation
      unauthorized repairs or modifications
      Normal aging and cosmetic fading go to the manufacturer warranty
    • Conditions
      Full payment under the contract
      safe access for inspection and service
      normal residential use and reasonable maintenance
      Applies only to FEATHERFALL™ Restoration installs
    • How to claim
      Email or submit our service form during the active coverage period
      Include photos or short video and your address
      We schedule inspection and approve the fix
      If no workmanship defect is found a standard inspection fee may apply
    • Pricing basis
      All warranty work uses FEATHERFALL™ Restoration’s current retail pricing at the time of service
      Not wholesale or subcontractor rates
    • Limits + rights
      This is the exclusive workmanship and installation guarantee by FEATHERFALL™ Restoration
      Liability capped at amounts received under the original contract
      No incidental or consequential damages
      Rights may vary by state
    • Transferability
      Only Platinum Wing™ Premium is transferable
      Silver Shield™ Standard and Golden Nest™ Next-Level end at property transfer

    FEATHERFALL™ Restoration may inspect repair or replace at its discretion
    Claims must be filed within the active coverage period
    This guarantee provides specific legal rights and you may have others depending on your state

    • Fine Print (the details, still human)

    1) On-Time Start™ Guarantee — $250 Credit

    • We miss your written start window by more than 2 hours due to our scheduling (not weather/safety)? That’s on us. $250 credit.
    • Excludes weather, unsafe site conditions, permit/utility/HOA delays, homeowner access issues, or natural disasters.
    • Text/email us within 24 hours of the missed window to claim. Credit applied within 14 business days.

    2) No Nail Left Behind™ — $500 Credit

    • We cover roofing/siding fasteners or job debris left in work areas we touched.
    • Notify us within 7 days of completion with photos/video. We’ll re-sweep within 72 hours.
    • If debris is confirmed, we apply a $500 credit (or mail it within 14 business days if already paid).
    • Excludes pre-existing debris, areas outside the work zone, or yards altered after completion.

    3) $250K Directorii Third-Party Protection

    • Independent coverage (up to $250,000) for Deposit Protection, Contractor Fraud, Bankruptcy, Code Compliance, and Product Defects.
    • Available only where eligible and enrolled at contract. Governed by Directorii’s program rules.
    • Claims are filed directly with Directorii. We assist with documentation but do not determine outcomes.

    4) No-Surprise Pricing™ Pledge

    • No additional chargeable work without your written approval (e-sign or text). Any unapproved charges are removed or credited.
    • Retail projects: Your price stays locked unless you request upgrades or hidden, concealed damage is uncovered. All hidden conditions are documented with photos and fixed-price written approval before work continues.
    • Insurance claims: You pay your deductible and any upgrades. Carrier-mandated scope changes, material substitutions, deductible changes, or premium impacts are excluded from this pledge.
    • Package allowances (decking, fascia, soffit, trim) include the quantities listed in your package. Additional sheets/pieces are excluded and billed at a discounted per-unit rate with written approval.
    • If a condition should have been reasonably identified during standard inspection, Featherfall covers it at our cost.
    • If a condition was concealed and not reasonably visible (rot, hidden sheathing failure, framing damage, mold, vermin, asbestos/lead issues), it is excluded until documented and approved.
    • Skylight flashing is included when compatible. Full skylight replacement is included only if we inspected it onsite and the original flashing kit is discontinued.
    • Solar detach/reset, chimney masonry repairs, HVAC mechanical corrections, and non-roof mechanical issues are excluded unless quoted separately.
    • Pricing discussions and approvals follow business hours (Mon–Sat). After-hours/Sunday/holiday messages are addressed next business day.

    5) Never Left Wondering™ Pledge

    • Updates provided at every major milestone: inspection completion, supplement submission, adjuster meetings, approval/denial, scheduling, material delivery, job start, job finish.
    • Mandatory 14-day check-ins: If no milestone changes for 14 days, we still send a proactive update.
    • Homeowner may request extra updates anytime; we respond within 24 business hours.
    • Same-day virtual appointments offered when possible (may require customer photos/video).
    • All inspections performed by Haag-certified or Haag Master–level inspectors when available.
    • Licensed public adjusters assist with claim documentation and policy interpretation (not legal advice).
    • If we fail to provide a required update or 14-day check-in, you may claim a $50 credit (up to $150 total).
    • Retail projects: Credits apply to the project invoice or future services.
    • Insurance claim projects: Credits apply to future non-claim services only (cannot be applied to deductibles or insurer-covered amounts).
    • Communication timelines apply during business hours (Mon–Sat). Messages after hours, Sundays, or holidays answered next business day.

    6) Under Our Wing™ LIFETIME Guarantee Protection Plans

    All workmanship guarantees are provided by FEATHERFALL Restoration. These guarantees do not replace manufacturer warranties, which apply separately.

    • Silver Shield™ Standard (3-Year Coverage)
      Three years of workmanship coverage from completion. Defects caused by our workmanship are repaired at no cost. Repairs do not restart coverage.
    • Golden Nest™ Next-Level (Lifetime for Original Owner)
      Lifetime workmanship coverage while you own the property. If materials are discontinued, Featherfall may substitute equivalent products. Coverage ends upon sale/transfer.
    • Platinum Wing™ Premium (Lifetime + Transferable)
      Lifetime workmanship coverage for you and one subsequent homeowner. Transfer request required within 90 days of closing; inspection may be required. Transfers after 90 days may incur a fee up to 10% of the original contract. Coverage applies only to Featherfall-installed products under normal use.
    • Exclusions: Weather/impact damage, acts of God, structural movement, neglected maintenance, improper ventilation, unauthorized repairs, or work by other contractors void coverage.
    • Claims: Notify us in writing with photos/video within the active coverage period. A reasonable service fee applies if no workmanship defect is found.
    • Remedies & Rights: Coverage limited to amounts received under the original contract. No incidental or consequential damages. State-specific rights may apply.

    How to use any guarantee (simple)

    1. Report: Text/email your issue within the stated window with photos/video.
    2. Verify: We respond within 1 business day and schedule any fix/re-check.
    3. Credit: Applied to your invoice or mailed within 14 business days after verification.

    One guarantee credit per project unless noted. Cannot be combined with conflicting promos. Weather/safety always take precedence. FEATHERFALL Restoration is not a law firm and does not provide legal advice. Directorii coverage is provided by Directorii and governed by their program terms. All workmanship guarantees assume full payment received under contract.

    Roofing & Siding Repair Rebate

    Terms & Conditions

    TL;DR — How to get up to $500 back

    Why we do this: Real stories help neighbors choose faster

     

    ➔ Who: Homeowners with a qualifying retail repair completed by Featherfall Restoration
    (service areas only)

    ➔ What: Share your honest experience—no positive review required

    ➔ How: Within 72 hours of completion..

      1. Record a 60–90s phone video about your experience
      2. Make two public posts: one on Facebook and one on Nextdoor (you can include the video)
      3. Add this disclosure to both posts: “I received a rebate from Featherfall for sharing my experience”
      4. Upload your video and the post links/screenshots via our rebate form (we’ll text it to you)

    ➔ Amount: Up to $500. Credited to your invoice or mailed as a check within 14 business days after verification. Rebate cannot exceed the cost of repairs. If you paid $400, you only get $400 back

    ➔ Limits: 1 per household. Limited quantity each month. Keep posts public for 30 days. Not valid for previous or existing customers

    ➔ Notes: Not tied to Google reviews. Honest feedback only. Void where prohibited. Offer not valid for insurance-funded repairs

    Read the full terms farther below

    • Eligibility

    • Residential homeowners only, age 18+. Work must be performed by Featherfall at an address within our service areas.
    • Qualifying project: Completed retail repair (non-insurance-funded where prohibited) on your home. Full replacement jobs may qualify at our discretion.
    • Limit: 1 rebate per household/address. Limited quantity available each month—first come, first served.
    • Not eligible: Insurance-funded repairs, previous or existing customers, government contracts, jobs with past due balances, canceled/refunded jobs, or where prohibited by law or carrier agreements.

    What you do (within 72 hours of job completion)

    1. Create a 60–90 second honest testimonial video (phone video is perfect) sharing your experience.
    2. Make two public posts: one on Facebook and one on Nextdoor, sharing your experience (can include the video).
    3. Include this disclosure in both posts: “I received a rebate from Featherfall for sharing my experience.”
    4. Submit your video file and links/screenshots of both posts via our rebate form (we’ll text you the link at completion).

    Important notes

    • Honesty only. No positive review required. Your experience—good, bad, or mixed.
    • Platform policies apply. We do not require or request Google reviews or any platform that prohibits incentivized reviews.
    • Keep both posts public and live for at least 30 days.

    Rebate amount and payment

    • Amount: Up to $500. Exact amount may vary by project and will be stated on your estimate or completion paperwork.
    • Method: If your invoice is unpaid, we apply a credit. If already paid, we mail a rebate check.
    • Timing: Issued within 14 business days after we verify your submission meets these terms.
    • Taxes: Rebates may be taxable. If your rebates with us exceed $600 in a calendar year, we may issue a 1099. Consult your tax advisor.

    Verification and misuse

    • We may request additional proof (identity, address, proof of post, job details) to validate eligibility.
    • Fraudulent, misleading, or ineligible submissions will be declined. Abuse may void current and future eligibility.

    Content license

    • By submitting, you grant Featherfall a non‑exclusive, royalty‑free, worldwide, perpetual license to use, edit, and publish your submitted content (video, images, text, name, city) in any media for marketing/advertising purposes, without additional payment or approval. You confirm you own the content and have permission from anyone appearing in it.

    Legal

    • Void where prohibited. Offer not valid for insurance-funded repairs. We may modify or end this offer at any time, prospectively. Changes do not affect approved, verified submissions already in process.
    • This rebate is an incentive for sharing your experience and is not a sweepstakes, drawing, or game of chance.
    • We are not attorneys and do not provide legal advice. Governing law: State where work is performed.

    Questions? Email support@callfeatherfall.com or call 1‑855‑STORMFIX.

    Accessibility & Inclusion

    We believe a great website should feel like an open door, not a locked one.

    That’s why we’re doing our best to make this site work for everyone: including folx who navigate with screen readers, keyboard shortcuts, voice commands, magnifiers, or anything else that helps the web feel usable and welcoming. Real accessibility is a moving target, and no checklist can replace real human feedback. So when you tell us what’s off, we ship fixes fast.


    What we support

    Screen readers (NVDA, JAWS, VoiceOver), keyboard‑only navigation, zoom/magnifiers, and voice control
    High contrast text, visible focus states, and skip‑to‑content links

    Alt text for meaningful images and clear labels for all form fields
    Captions/subtitles for videos; transcripts on request


    Our standard

    We aim for WCAG 2.1 Level AA as our north star and iterate from your feedback.


    If something’s not working

    Step 1: Tell us the page and what wasn’t working (a screenshot or short description helps)

    Step 2: We’ll respond within 1 business day

    Step 3: We’ll provide a workaround (phone/email) and schedule a fix


    Request accommodations

    Prefer to complete a form by phone? We’ll fill it out with you, live

    Need a PDF in a different format? We’ll convert and send

    Want captions, transcripts, or a contrast tweak? We’ll prioritize it


    Contact

    📧 Support@CallFeatherfall.com
    📞 1.855.786.7434 (that’s 1.855.STORMFIX)


    Notes

    Some third‑party tools (maps, forms, video players) may have limits; when they do, we’ll provide alternatives.
    Last reviewed: 10-01-2025. Audited annually and after major releases.

    If you run into anything frustrating, confusing, or just plain annoying while using this site, please tell us. Whether it’s a page that’s hard to read, a form that won’t play nice, or something that just feels off ,we want to hear from you.

    We’ll take it from there; and yes, a real human will get back to you.

    Thanks for helping us build a better, more inclusive web. We’re glad you’re here.

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